| Payment | At present I accept payment by paypal (credit & debit cards), cheque or postal order. Please note you do not need to have a paypal account to make a secure credit/debit card payment in this way. |
| UK Delivery Time | Your order will be posted by first class mail within 2 working days of your payment clearing. |
| Shipping Tariff | Our delivery charges are calculated automatically as you add items to your basket. Our minimum delivery charge is £1.99 to a maximum of £6.99 certain items may incur additional costs and this will be stated in the item description. These prices are based on the total weight of your order and delivery to UK Mainland addresses. For circumstances that are out of our control, Butterflies cannot be held responsible for any delays in your order being delivered. |
| Non UK Mainland | We are more than happy to ship our goods overseas. Please contact us for postage costs before you proceed with your order. Due to the differences in cost of delivery our system does not calculate overseas delivery charges automatically, so please contact us by phone or Email with your order and we will get back to you as soon as possible on shipment charges. |
| Customer Service | If you have any issues or concerns about our service please contact us. We will respond as soon as possible and deal with any issues arising from this promptly and efficiently. |
